FAQs

 Home //FAQs

FAQs

Question 1: If I don’t find the exam I want then what should I do?
Answer: You can search or check the availability of any exam by typing the exam code in the search button and then click on the search tab. The browser will take you to the searched exam page if it is available.

Question 2: What types of dumps are available here?
Answer: There are two types of dumps available here 1. Sample/free dumps 2. Complete exam dumps. All the sample dumps are available free for everyone. But if you want to get complete pack of real exam questions of any exam then you have to pay a little bit.

Question 3: What payment modes are used for purchase?
Answer: We currently use PayPal and Credit cards to accept the payments.

Question 4: What is the format of the exam dumps available here?
Answer: All exam dumps are available in PDF file format and online test engine format. The PDF file format is easy to download and access on a variety of devices including mobiles, laptop, tablets, and PCs.

Question 5: What is the quality of your exam dumps?
Answer: All exam dumps are maintaining the best standards and include high-quality Questions and Answers to prepare candidates for best results. Each and every question answer is verified by experienced IT experts to guarantee the accuracy and effectiveness of our study material.

Question 6: If I purchase any of your products and use it after sometime, will it be valid till then?
Answer: Yes, it will be valid because we update our dumps on regular basis as per the changes in exam. If you have purchased dumps you'll get the free updates for 90 days. During this period if the certification vendors change the objectives of their exams. Then with the effect of these changes, we update our products immediately. And an email has been sent to the customer as an update notification whenever there is any updation/change in the exam dumps.

Question 7: What will you do if I fail the exam?
Answer: We are much confident about the effectiveness and validity of our study material. We ensure that by preparing our dumps you will definitely pass your certification exam on first attempt. But if some how you fail the exam with our product, we'll refund your money that you have paid for it or can offer the new dumps for the exams in the same purchase.

Question 8: Will all the updates available free after purchasing?
Answer: Yes, of course you will get absolutely FREE updates for 3 months after your purchase date. When there is an update, we send email to inform our customers about product updates.

Question 9: I want to check the format and quality of your products, how is it possible?
Answer: FREE Demos of almost all exams are available on the website which you can try after download. By just click on the download link, you will be able to download PDF file and exam engine software. We provide both PDF file and exam engine in all demos to check the format and quality of the products.

Question 10: How can I install the test engine and what are the system requirements?
Answer: You don’t need to install our practice test. You can use it online without installing any software.

Question 11: How much time should I spend to prepare my exam using dumps?
Answer: In order to pass the exam successfully we recommend that you should study the available material for at least 1 week. Your success is the matter of your practice and time given to the studies. The more time you invest in your studies, the faster you will be prepared and ready to take the exam.

Question 12: How can I purchase my order(s)?
Answer: All you have to do is just click on the “Order Now” button and then fill in the form with all the required information including the payment details. After that your account will be created on the website and all the details will be sent to the customer’s email id. Then he/she can login in to the account and download the file from there instantly.

Question 13: How can I get my purchased product?
Answer:
You will get your purchased product within 12 hours after payment. As soon as you place an order your account will be created and all the details will be sent to you on your email id. Then you have to log in to your account which is created by Grades4sure.com and from where you can download your purchased product.

Question 14: What is the “Payment Refund Procedure” if I fail the exam?
Answer: In case of failure and for getting your money back, please visit our Guarantee page and follow the instructions over there.

Question 15: How is the security of my account information maintained on your website?
Answer: We make sure that your account information is absolutely secure on Grades4sure.com.  Security of our customer's private information is of great significance to us. Since payment is made directly on PayPal, which is the largest and most secure third party credit card processor. Many of the biggest websites use PayPal as their credit card merchant. We never see and store any of your Credit Card information and confidential information.

Question 16: how can I get the invoice of my purchased order?
Answer: You will receive an order confirmation e-mail for every purchase. The order confirmation e-mail is your invoice. If you would require a customer receipt for your work place, then you can Contact us and we can make this for you.



Note: If you have any further queries just email us at support@grades4sure.com